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Book a Service

Select your trainer below to see what's included. Free return postage on all services.

Free Return Postage
Premium NSK Bearings
Expert Technicians
No Fix, No Fee
Choose Your Service

Comprehensive Smart Trainer Services

Pick the service that matches your trainer. Each includes a full strip-down, premium replacement parts, and free return postage.

Wahoo Kickr Service — From £93

Full service for Kickr Core and Kickr V1–V6. Pre-service diagnostic, full strip-down, flywheel bearings replaced, optical sensor alignment, tension & flywheel pulley reconditioned, freehub regreased, firmware update, calibration and test ride.

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Tacx Neo Service — From £75

Full service for Neo, Neo 2, Neo 2T and Neo 3M. Pre-service diagnostic, full strip-down, thorough cleaning, freehub regreased, firmware update and test ride.

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Tacx Flux Service — From £75

Full service for Flux, Flux S and Flux 2. Includes tension pulley reconditioning, full strip-down and clean, freehub regrease, firmware update, calibration and test ride.

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Other Trainers — From £54

Service for other smart trainer brands such as Elite, Pinnacle and Jet Black. Diagnostic, strip-down, clean and parts replaced as needed. Additional parts charged on approval.

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Smart Trainer Service Booking Form

The easiest way to get the ball rolling is to fill in the form below and we’ll get back to you with all the information you need to get your trainer to us.

Your Trainer

e.g. Wahoo, Tacx
e.g. Kickr Core, Neo2, Flux S

Your Details

Your Name(Required)
How do you want to get the trainer to us?(Required)
Please note that our shipping service is limited to 30 kg. This covers most trainers but the Kickr Move is over this. We have a work around for this so let us know in the comments box below if you need this. All Kickr Bikes etc. and the like are too heavy and need to be dropped off in person, our workshop is based in Bristol – BS15 4PJ * Shipping is limited to mainland Great Britain only. There may be a surcharge for Highlands and Islands postcodes.
Please detail any issues you’re having or particular requirements you have
How It Works

Five Simple Steps

Getting your trainer serviced has never been easier. Our send-in process is designed to be hassle-free from start to finish.

01

Book Online

Select your service and shipping choice and complete your booking. We'll send confirmation straight away.

02

Ship to Us

We'll provide packing instructions with your booking confirmation. Pack your trainer securely and send it to our workshop.

03

Expert Service

Our experienced technicians diagnose and complete the service and relevant repairs using premium components.

04

Testing

Every trainer is tested using our power correlation protocol and Zwift verification if requested.

05

Ride Again

We'll make sure your trainer arrives back safely. Recalibrated, precise, and ready for your next session.

FAQ

Booking
Questions

Everything you need to know about our send-in service process.

Select your service above and fill in the booking form. Once confirmed, we’ll email you full packing instructions and our workshop address. Pack your trainer securely and send it to us — we’ll take care of the rest.

Yes, free return postage is included on all services. Once your trainer has been serviced, we’ll ship it back to you at no extra cost.

Most services are completed within 2–3 working days of receiving your trainer. We’ll keep you updated by email throughout the process.

We’ll always contact you before carrying out any work beyond the base service. If additional bearings or parts are needed, we’ll let you know the cost and get your approval first.